Privacy & Policy
This Privacy Policy (“Policy”) explains how we handle your personal information—including how we collect, store, protect, use, share, and dispose of it. It also outlines your choices regarding that information.
“Personal Information” refers to recorded details about an identifiable individual. This includes data that can identify, contact, or locate a person on its own or when combined with other information. It does not include business contact details, such as your name, job title, work email, or phone number when used solely in a professional or business context.
This Policy applies to any and all Personal Information we process when:
- you visit any of our websites;
- you use our online or mobile applications;
- we provide or administer services to you;
- you are engaged as either a temporary worker or independent contractor and assigned to one of our clients; or,
- you provide your Personal Information to us in any other way
We use a range of technology tools and systems to create a seamless experience for our candidates, contractors, and clients.
Our recruitment team leverages both AI-driven and traditional keyword search technologies to match candidates with suitable roles. These tools compare candidate preferences and qualifications with job requirements to generate tailored recommendations. This helps us quickly and accurately present the most relevant opportunities to candidates. Importantly, all final hiring decisions are made by humans—AI is never used to disqualify applicants or prevent anyone from applying to a role they’re interested in.
We are committed to reducing bias in our use of AI throughout the recruitment process. For example, we exclude personally identifying information, such as names and contact details, from AI analysis and ensure that candidate summaries avoid gendered language.
Protect and Manage Your Personal Information
We take the security of your personal information seriously. To help safeguard it from accidental loss and unauthorized access, use, alteration, or disclosure, we implement a combination of physical, technical, and administrative security measures.
Access to your personal information is restricted to individuals with a legitimate business need and the proper authorization. All processing is carried out in accordance with our internal information security policies, which include procedures for detecting and responding to potential security incidents.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or regulatory obligations. In some cases, we may anonymize your data so that it is no longer linked to you. Once anonymized, we may use this data for legitimate business purposes without further notice or consent.
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Information: You have the right to be informed about how we use your personal information and the rights you have in relation to the data we hold about you.
Right to Access: You have the right to know what personal information we have on file for you and can request access to it.
Right to Correction: You can request the correction of any personal information that is inaccurate or incomplete.
Right to Deletion: You may request the deletion or removal of your personal information.
If you have previously given consent for the collection, use, or transfer of your personal information, you may also have the right to withdraw that consent in certain situations. Please note, if you withdraw consent, we may be unable to provide certain services to you.
You may be asked to provide proof of identity before we process your request to access, correct, or delete your information.
We will acknowledge your request promptly and make every effort to respond within 30 business days, or sooner if required by law.
In some jurisdictions, you also have the right to file a complaint with a supervisory authority. If you’re dissatisfied with how we handle your personal information or respond to your privacy request, you can complain with the Data Protection Authority (DPA) in your region. If you need assistance in identifying the appropriate DPA, please contact us.